1. Information We Collect
Personal Information
- Name, email address, phone number
- Relationship status and history
- Goals, concerns, and assessment responses
- Session notes and progress records
- Payment and billing information
Technical Information
- IP address and browser information
- Website usage data and analytics
- Cookies and similar technologies
2. How We Use Your Information
- Provide coaching services and support
- Communicate about appointments and services
- Process payments and maintain records
- Improve our services and website
- Comply with legal obligations
- Send relevant educational content (with consent)
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With your explicit consent
- To comply with legal requirements
- To protect safety and prevent harm
- With trusted service providers (under strict confidentiality agreements)
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encrypted data transmission and storage
- Secure access controls and authentication
- Regular security assessments and updates
- Staff training on privacy and security practices
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict processing of your information
- Data portability
- Withdraw consent at any time
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.
7. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information.